IGT Earns Industry-First iCAP Ready Accreditation for Responsible Gaming

International Game Technology PLC (IGT) has made history as the first gaming supplier to receive the Internet Compliance Assessment Program (iCAP) Ready accreditation for its iLottery operations.

Understanding iCAP Ready

The iCAP Ready program is a specialized accreditation for gaming suppliers, building on the NCPG’s Internet Responsible Gambling Standards. While the original iCAP program focused on gaming operators, iCAP Ready ensures suppliers meet high standards for responsible gaming policies, staff training, and player support tools.

By achieving this certification, IGT has demonstrated its dedication to advancing safer gambling environments. According to Keith Whyte, Executive Director of the NCPG:

“We applaud IGT for leading the way as the first recipient of the iCAP Ready accreditation. This achievement showcases IGT’s leadership and demonstrates that suppliers play a crucial role in ensuring player protections and promoting responsible play.”

Rigorous Evaluation Process

To earn the accreditation, IGT underwent a thorough audit by an independent agency. The assessment reviewed the company’s responsible gaming policies, confirming they aligned with iCAP Ready’s rigorous requirements. A third-party compliance evaluation further validated IGT’s commitment to protecting consumers through safer gambling practices.

Commitment to Sustainable Play

IGT integrates responsible gaming into its Sustainable Play program, emphasizing the importance of advancing responsibility across all operations. Wendy Montgomery, IGT’s Senior Vice President of Marketing, Communications, and Sustainability, highlighted the company’s efforts:

“Being the first gaming industry supplier to achieve the iCAP Ready certification for our iLottery business is a testament to IGT’s comprehensive responsible gaming processes and practices. With Advancing Responsibility as a core pillar of IGT’s Sustainable Play program, we aim to meet and exceed responsible gaming standards as a trusted supplier to ensure that our customers are provided with the necessary tools to keep their players safe and promote positive play.”

Setting a New Benchmark

This recognition establishes IGT as a leader in promoting responsible gaming within the supplier segment of the gaming industry. By earning the iCAP Ready accreditation, IGT sets a standard for other suppliers to follow, encouraging the adoption of similar practices.

Moreover, this achievement highlights the growing importance of collaboration between gaming suppliers and organizations like the NCPG. By working together, the industry can create safer environments for players and foster trust among consumers.